Request a full set of our Terms and Conditions via the Contact Page

· All Dandylion Miniatures items/products are collectable items, they are not toys. Items are made with materials that sometimes include small parts and finishings/treatments that are not suitable for children and pets. All items are deemed as suitable for responsible adults only.

· All items/products are made to give the impression of unique one of a kind antique works made with salvaged/recycled wood and forest floor finds. All carvings, curves are cut by eye and hand (the old way) often with added aging processes (e.g. Own staining and wormhole techniques etc); therefore, these works are perfectly imperfect pieces that will NEVER be identical to another.

· All items/products are sold as seen (unless agreed changes have been made prior to dispatch – Note: this usually is something simple added to small parts to make them more secure during the delivery).

· Refunds are only offered upon return of item/s within 30 days and in original condition and packaging. Note: Photos of item/s in packaging will be taken prior to sending for insurance purposes. All returns have to be agreed upon within 48hrs of the buyer taking delivery of thier purchase.

· You are purchasing the item as described, any accessories and/or additional display or furniture pieces shown in sales/site image/s are NOT included in the purchase

· Preparation of item/s for postage will take 3-5 days, after which you will be provided with tracking details

· You are responsible for ALL customs/tariff fees etc that may be applicable in your destination country

· A full copy of our T&Cs are available upon request